To all of our graduate and undergraduate students, in response to the current set of circumstances we find ourselves in, the Faculty has made some important updates and changes in order to ensure that everyone can get through with the best possible academic outcomes based on your own unique situation.
Academic Term Updates
Please view our FAQ page for updates for how Fall & Winter 2021/22 course delivery will happen.
Given the current state of the pandemic in Toronto and Ontario, the Faculty of Information has decided that all summer 2021 courses will be delivered remotely only. Please view our Summer 2021 course offerings.
Remote Learning Support
- The University of Toronto has outlined the minimum technical requirements (computer specifications), recommended accessories, internet connection and frequently asked questions about learning remotely.
- The Faculty of Information offers in-class and email support to instructors and students of eligible courses.
- Students experiencing technical difficulties can contact their course-embedded Technical Support Assistant (TSA) for in-class support, or reach out to the general inquiries email for help outside of class hours: firstname.lastname@example.org.
- International students in areas with internet content restrictions, or who are working remotely on sensitive research, may require access to the University’s general purpose virtual private network (VPN). If you do require the VPN to connect to university resources, please see this page for more information and instructions.
- Please note that the VPN does not provide or enhance connectivity to the internet, and will not assist with connectivity issues caused by the recent general increase in web traffic.
- Please see this page to learn more about creating a cyber-secure home.
Student Services (Academic Advising, Careers, and General Support)
Even though courses are currently being delivered remotely, Student Services is fully operational online and here to support you. If you would like to book an advising appointment please make your request through email@example.com.
Not sure who to contact?
The University of Toronto would like to hear from you if you have any questions or experiencing any issues.
The University of Toronto is dedicated to facilitating the inclusion of students with disabilities into all aspects of university life by focusing on skills development, especially in the areas of self-advocacy and academic skills.
Please see information on available services and accommodations here:
Social-Distant Study Spaces on Campus
The Gerstein Science Information Centre has been configured as a space for students needing access to WiFi and/or study space. Please review this page for the most up to date information.
Residence is an important part of the university experience and we’re excited to be welcoming students to campus this fall. If you applied to live in residence, your experience will be a little different than what you imagined, but our goal is to make your residence life as fulfilling as possible and to support you every step of the way.
Individuals seeking graduate housing or student family housing are invited to refer to the following websites for more information:
Access to the Bissell Building
Is the Bissell Building open?
I graduated and want to return my key fob. How can I do this?
- Graduating students who wish to return their fobs while offices remain closed without access, may return by mail to:
- Faculty of Information, University of Toronto
- Claude Bissell Building
- 140 St. George Street
- Toronto, ON M5S 3G6
- Graduating students who wish to return their fobs while offices remain closed without access, may return by mail to:
Have More Questions?
If you still have questions, please contact firstname.lastname@example.org. We would be very happy to hear from you.
Archived Fall 2020 / Winter 2021 Information
2020-21 Academic Year (Fall 2020 to April 2021)
All classes will be delivered remotely.
Co-ops, Practicums and Internships
Will co-op placements, internships and other work-integrated-learning opportunities be affected by the pandemic?
Work-integrated-learning opportunities have indeed been and will likely continue to be affected. Please see below for more information specific to Co-op, Practicums, and Internships.
In response to changes in restrictions at provincial, national, and municipal levels, the Faculty has implemented a process for approving in-person placement activities. Please contact the Careers Office if you have any questions: email@example.com
The Careers office is also working hard to identify opportunities that allow employers to host students remotely and many students are already participating fully while working from home. Unfortunately, however, there are some work integrated learning opportunities have been cancelled or postponed as a result of the pandemic. In response, the university has created more opportunities for co-op students, many of whom are working on pandemic-related initiatives.
INF3902/3H Cooperative Education Placement II/I
In light of the pandemic, the co-op criteria has been altered to allow for greater flexibility for students and employers alike. There are 2 significant changes:
- The Faculty is allowing remote-only placements to count towards a co-op placement. Some employers have onboarded students remotely and may continue in that format, if needed.
- The minimum placement duration has been reduced from 12 weeks (360 hours) to 8 weeks (280 hours).
INF2173 Information Professional Practicum
The Practicum course will move forward accepting virtual placement opportunities only.
Students will complete 105 hours towards their chosen project virtually.
Though there are multiple and continuous recruitment efforts underway, placements are not guaranteed in light of the pandemic.
MSL3000H MMSt Internships
After much consultation with both external and internal stakeholders, the Program has developed two contingency plans to support the Internships:
- Fall 2020/Winter 2021
- Students who may be unable to continue with a Summer Internship are encouraged to contact the Careers Officer as the Museum Studies program will offer a modified internship option during the Fall 2020 and Winter 2021 terms, where students will be eligible to complete paid or unpaid positions for a minimum of 280 hours, over the course of two terms.
Updated Jan 31, 2021: The University of Toronto has extended the cancellation of future University activity to international locations for all students until August 31, 2021. If you’re able to postpone or shift your travel to a later date or undertake your activity remotely and without travelling internationally, please arrange to do so. If you’re unable to change your plans, please note that, regrettably, your activity is cancelled. We know that your academic pursuits are important to you and the University is committed to maintaining academic continuity. Your academic unit will work with you to help you build an alternate plan for Summer 2021.
Please follow this link for more information: https://www.viceprovoststudents.utoronto.ca/covid-19/
A Virtual Inforum space has been created in Quercus. All iSchool students have been enrolled in the course. We know the Inforum was an important hub for the iSchool community and so we have created a space in Quercus to run programming and share resources in an effort to keep our community connected and well supported.
Take a look at our Play Well resources, participate in a student-led online writing group, access library services and supports, explore a collection of libraries and museums from around the world and much more.
If you have not received a notification of enrollment please email firstname.lastname@example.org and we will help get you on.
If you find yourself in financial hardship due to the COVID-19 situation (or any other emergencies), please know that the Faculty and University is here to help.
For graduate students:
- Faculty of Information Grant application
- If you have any questions about the process, or eligibility, feel free to connect with Sherry Dang (email@example.com). Students are encouraged to outline the nature of the emergency, and how your finances have been impacted by the circumstances. Supporting documents may be requested once you’ve submitted your application.
- SGS emergency loan or emergency grant.
For undergraduate students: You can apply for an Emergency Assistance Grant.
Archived Summer 2020 Information
Summer 2020 Courses
Summer 2020 courses will be delivered remotely.
Our current timetable is available online and we are working to add additional courses because we are expecting an increase in demand for the summer courses.
To give us a better sense of the potential the demand for summer courses, so if you’re planning to enrol into Summer course(s), please complete this 1 question survey.
Depending on the survey results, we might look to expand course sizes and course offerings to accommodate additional students
The dates for the summer term/s are as follows:
- First Session – F (May 4 – June 15), Exam week: June 16 – 19
- Second Session – S (July 6 – August 17), Exam week: August 18 – August 21
- Full Session – Y (May 4 – August 17)(no classes from June 29 – July 3 as it is the week of holidays; midterm assessments should be scheduled for the week of June 16-19), Exam week: August 18 – 21
We will continue to update the online timetable as more information becomes available. As always, do not hesitate to reach out the Student Services Team (firstname.lastname@example.org) with any questions.
Summer Courses & Tuition
All our Summer courses will be delivered remotely (as opposed to in-person). You’ll be eligible to enroll into 1.0FCE of Summer courses starting at 6am on April 1st, and able to enroll into another 1.0FCE on April 8th (details)
Full-time students will be able to enroll into a maximum of 2.0FCE of Summer courses, and part-time students will be eligible to enroll into a maximum of 1.0FCE of Summer courses.
If you are wondering about Summer tuition fees (or the lack of) – please review the details on Summer Tuition Fees, and also learn how you can apply for OSAP funding over the Summer (for domestic students).
Archived Winter 2020 Information
Managing Upcoming Deadlines of Winter Term Assignments
We understand that students might be experiencing additional stress and challenges during this time. If you are unable to meet upcoming deadlines of assignments, that first point of contact is your instructor.
If your situation will negatively impact most of your courses, please do connect with Sherry Dang via email email@example.com, on what your options might be going forward.
Some of the options are also outlined in more details below:
- accommodations within the term (by working with your instructors and your circumstances for the best outcome within the term)
- selecting up to 2 Winter 2020 courses as CR/NCR (you’ll be able to retroactively request for that in June 2020)
- course drop (students have till April 25th to drop a Winter term course without academic penalty)
- coursework extensions (students are eligible to request to extend their deadline(s) to complete assignments into the Summer sessions)
Opting CR/NCR for a Course or Two (MI, MMSt and CDP Students):
In line with that change in policy from SGS, the Faculty of Information will allow each student to elect for up to two courses from the Winter 2020 term to be graded on a CR/NCR basis (i.e. instead of a letter grade for a course, you will receive a CR/NCR in its place). Please note this CR/NCR option is only available to Winter 2020 courses.
Due to the governance processes, students will be able to retroactively request a CR/NCR with Student Services in June 2020, after the policy has been formally approved.
Update June 4 2020:
For MI, MMSt and CDP students who wish to select a passed course to be reflected as CR or a failed course to be reflected as NCR:
- You may select up to 1.0-credit (typically equivalent to two 0.5-credit courses) from Winter 2020 to be reflected as CR (for a passed course) or NCR (for a failed course) directly on ACORN.
- This option will be available from now to June 30th.
- The CR/NCR option is dependent on specific graduate unit offering the course. We have made all of our MI (INF Master level courses) and MMSt (MSL) courses available to be selected. However, this does not mean all other graduate level courses are available for this option.
- If you took an external course, you may wish to check with the offering graduate unit on whether their course(s) can be selected as CR/NCR.
- Choosing an external course to be reflected as CR/NCR will also count towards your quota of 1.0-credit.
Please note this option is only available to Winter 2020 term courses. You can follow this CR-NCR step-by-step guide to select a course or two to be reflected as CR (if you passed the course) and NCR (if you did not pass the course).
In the event that a student has selected more than 1.0-credits, we will choose the two lowest grades to remain as CR/NCR, and revert the rest to earned letter grades.
If you have any questions on this process, please connect with Sherry Dang via email.
We have extended the drop deadline of Winter 2020 term courses (without academic penalty), for this term, to April 25, 2020. This means that you can drop a course (or courses) through ACORN yourself, without having to go through an Add/Drop form.
Although students are able to make this course drop on their own through ACORN, we strongly encourage you to check in with us on all available options before following through with the drop. All queries can be directed to Sherry Dang, firstname.lastname@example.org.
As always, students with extenuating circumstances are eligible to request for coursework extensions if they need extension to assignment(s) beyond the end of the term. All such requests will be reviewed by the Committee on Standing at the end of the term. Given the COVID-19 situation this semester, the Committee on Standing will definitely take into consideration the circumstances that students have been in this term in reviewing extension requests.
Please connect with Sherry Dang, email@example.com, if you have any questions about the process, or wish to chat about your options.
Monthly service charge fee billing for unpaid 2019 Fall – 2020 Winter and 2020 Summer session fees will be suspended for the months of April to August 2020.
Students will still be required to pay the prior session fees by the Fall-Winter Pay or Defer to Register deadlines in August. This will allow the student to be eligible to get a tuition deferral (register without payment) or to pay the Minimum Required Payment displayed on the ACORN invoice to complete registration for the Fall-Winter session.
Monthly service charge fee billing will resume on September 15, 2020.