COVID-19 — Information for Students

To all of our graduate and undergraduate students, in response to the current set of circumstances we find ourselves in, the Faculty has made some important updates and changes in order to ensure that everyone can get through with the best possible academic outcomes based on your own unique situation.

Use the following directory to navigate this page. Additional links to related resources are also included.
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Academic Term Updates

Please view our FAQ page for updates for how Fall & Winter 2021/22 course delivery will happen.

The Faculty is preparing for courses to be carried out in-person for the Winter 2022 term and going forward. Therefore, the Faculty is not planning on offering, or expecting instructors to offer accommodations for the delivery of courses in the Winter term to accommodate solely online learning for students. If you have any concerns and wish to speak to someone to discuss your Winter term course options and academic planning, please connect with the Student Services team at

Student Services (Academic Advising, Careers, and General Support)

Even though courses are currently being delivered remotely, Student Services is fully operational online and here to support you. If you would like to book an advising appointment or have general inquiries, please contact

Other Contacts

If you have any questions, please submit them to the University of Toronto’s COVID-19 Response Form.

Accessibility Services

The University of Toronto is dedicated to facilitating the inclusion of students with disabilities into all aspects of university life by focusing on skills development, especially in the areas of self-advocacy and academic skills.

Please see information on available services and accommodations here:

Social-Distant Spaces on Campus

Study Spaces

Faculty of Information students will be able to book a space on 4th and 5th floor of the Bissell building (Learning Hub / Inforum) starting the week of September 13, 2021. We do ask students to plug in their earphones / headphones when listening to online lectures, but you are able to unmute and engage in your classes as needed as the space is not meant to be silent study space.

    • Maximum capacity for the 4th and 5th floors of the Learning Hub / Inforum is currently at 60.
    • Check-in is required at the front desk on the 4th floor.
    • Masks will be required at all times.
    • Operating hours of Learning Hub / Inforum.

Eating Spaces

For students that need a space to eat, we have specified eating spaces that are available to students for eating lunch and dinner to avoid congestion and overcrowding in common areas.

    • Please check in at the 4th floor Learning Hub / Inforum front desk if you’ve booked a lunch / dinner room spot.
    • Please clean up after yourself as this is a communal space.

Other Spaces

Students may also visit other libraries on campus for workspace! Please visit the website of individual libraries to review their in-person policies and regulations.

    • See Library Services to get up-to-date information on how to access physical library spaces.

Guidelines for Accessing Campus and the Bissell Building

Accessing Campus

Please upload your proof of vaccination on UCheck directly.

Before coming on campus, please complete UCheck. You may be asked to show proof that you have recently completed UCheck when accessing campus buildings.

If you are unable to come to campus, please email your instructor (and Student Services) right away to determine available assistance. Students that are ill should also complete the “Declaration of Absence” form on their ACORN to mark their absence from classes.

Accessing the Bissell Building

Access to the Bissell building is unlocked during the following hours of operation.

    • Mondays: 7:30 AM to 10:00 PM ET
    • Tuesdays: 7:30 AM to 10:00 PM ET
    • Wednesdays: 7:30 AM to 10:00 PM ET
    • Thursdays: 7:30 AM to 10:00 PM ET
    • Fridays: 7:30 AM to 6:30 PM ET
    • Saturdays: 9:30 AM to 4:30 PM ET

Please continue to complete your UCheck self-assessment before coming on campus.

If you have not picked up your fob, please visit the Inforum / Learning Hub front desk with your TCard and / or photo identification.


Masks will be required for any in-person attendance on campus unless you have a medical exemption. Please do not remove your mask to ask questions in class. Plan to wear a mask that completely covers your nose and chin at all times.

Returning Key Fobs

Graduating students who wish to return their fobs while offices remain closed without access, may return by mail to:

      • Facilities Coordinator
      • Faculty of Information, University of Toronto
      • Claude Bissell Building
      • 140 St. George Street
      • Toronto, ON M5S 3G6

For questions regarding key fobs, please contact


Residence is an important part of the university experience and we’re excited to be welcoming students to campus this fall. If you applied to live in residence, your experience will be a little different than what you imagined, but our goal is to make your residence life as fulfilling as possible and to support you every step of the way.

Individuals seeking graduate housing or student family housing are invited to refer to the following websites for more information:

Have More Questions?

If you still have questions, please contact We would be very happy to hear from you.

Archived Information

  • Archived Fall 2020 / Winter 2021 Information

  • Archived Summer 2020 Information

  • Archived Winter 2020 Information