Information for incoming BI students

The current, unprecedented situation with COVID-19 means there are deadline and requirement changes as well as some still some unresolved issues with regard to the 2020 fall term. We have put together the information below to help you prepare for joining us in September. If you have a question that is unanswered by the information below, please feel free to connect with us at

All fall term courses in the Faculty of Information will be delivered remotely for the entire term. Students facing health or travel restrictions will be able to learn and participate remotely while those in Toronto may well be able to take part in some non-mandatory face-to-face activities although the latter will depend on the decisions made by public health authorities.

Please visit the Faculty’s Resource page for COVID-19 for all of the latest updates: 

Document submission deadline

Our online application deadline for the Bachelor of Information program is June 30th, with supporting documentation due on July 15th. If you are unable to meet with deadline due to individual circumstances, please email the admission’s team to share your circumstances. We realize that grades for the Winter 2020 term have been delayed in many cases, and hope that this extension helps our candidates.

Application process timeline

Due to the Coronavirus pandemic, processing of application files may take longer than normal. We will continue to review applications and release decisions as applications are submitted.

Accepting your offer of admission

Please email your signed offer acceptance forms to within 4 weeks of the date of your offer.

Submitting official transcripts

We understand that your current institution may not be mailing your official paper transcripts anymore, and may have offered to send official e-transcripts to other institutions instead. If that is the case, please provide as the destination email address to receive your official e-transcripts.

If your current institution is not providing direct official e-transcripts to be sent to other institutions, please make arrangements for your official sealed transcripts to be mailed to: Student Services Faculty of Information, 140 St. George Street Toronto, ON M5S 3G6, CANADA.

Please note that you do have until the end of August to provide that – hence, a slight delay in us receiving them now will not be a huge issue or affect your offer. There will be delays in getting official paper transcripts received, reviewed and updated to your application. Please bear with us as we get all paper documents processed.

If you are a University of Toronto student, you can give us permission to access your official transcripts by contacting our admissions team.

If you have met all your conditions, you will receive an email from us through

Meeting the academic requirements of your offer of admission

If you are concerned about meeting specific conditions in your offer, know that we are committed to working with all admitted students who have been affected by the Coronavirus pandemic. We will exercise as much flexibility as possible to make sure you aren’t disadvantaged by circumstances beyond your control.

We understand that your current institution may be developing different ways to help students cope with the current challenges – and one common accommodation appears to be offering students the ability to choose certain courses to be reflected as a CR/NCR (i.e. appears as simply a credit or no-credit, with no actual earned grades). Many of you may be concerned about how the Faculty of Information may view this grading scale and if that will affect your offer of admissions to the Faculty.

We do not have a concern if your University/program is allowing you to select course(s) to be reflected as CR or NCR. It does not affect or change the conditions of your offer. We’ll view your academic performance for this term as presented in your transcript, and your final GPA will be viewed as they are presented on your transcript as well.

If you decide to select course(s) to be reflected as CR or NCR this term, your application will not be viewed negatively by the Admissions Committee.

Meeting the English language proficiency requirement

If you are an international student and need to satisfy the English language proficiency (EP) requirement, we understand that many test centres have now closed with limited availability of testing options. If possible, you may want to consider the TOEFL iBT test because it is now offering a special at-home option within certain countries.

If this option is not available to you, please contact our admissions team and we can review your application without an EP test result and if successful, you will be offered a conditional offer of admission with extended time to meet the EP requirement. Please also note that normally, if applicants have obtained an undergraduate or graduate degree from an institution recognized by the University of Toronto and where the language of instruction and examination is uniformly English, they are not required to submit proof of proficiency in English.

Tuition deposit

Once you have confirmed your acceptance, the next step is to pay your deposit.

A deposit of $500 is due to secure your offer of admission. Your offer of admission will be cancelled if the deposit is not received by the date specified in your offer letter. Your deposit is non-refundable and will be applied to your first term tuition.

You can pay by certified cheque or money order. Make the certified cheque payable to “University of Toronto” and mail it along with a copy of your Confirmation of Acceptance Form to: Student Accounts, 215 Huron St, Toronto, ON M5T 1R2.

You also have the option to pay your tuition deposit online by logging into your ACORN account at using the JOINid credentials. You must enable your JOINid and create a password to access ACORN. You may contact if you are unable to locate your JOINid.

The government of Canada has provided their plan to support Students and Recent Graduates Impacted by COVID-19 Please review Canada’s COVID-19 Economic Response Plan for eligibility and application information for various funding sources through the Canadian government.

Admissions and in-course awards

You will automatically be considered for our admissions awards. Admissions awards recipients will be notified in the summer.


You must enable your JOINid and create a password if you wish to access ACORN before arriving on campus. This can be done online: — you do not have to be here in person.

Your JOINid will not work until you enable it (create a password for it).

If you have trouble locating the email sent to you with your JOINid, please contact

If you lose your JOINid password, you can use the enabling site to change your password. Please note that updates to passwords can take 24 hours to roll over in the system.

If you are unable to reset your password using the enabling site, please call 978-HELP, or email to reset your password. Please specify that you have already enabled your JOINid.


I am an international applicant. Will I be able to begin classes in the fall if travel restrictions are still in place?

The current situation is evolving rapidly and the University is monitoring events closely. We are committed to finding ways to allow newly enrolled students, including international students, to begin their studies at the University of Toronto in the 2020-21 academic year if restrictions continue to be in place.

What if I don’t meet the conditions specified on my offer of admission?

We realize that many schools have not been able to offer the same instruction or grading as would normally be the case.  We will be listening to what schools and school boards tell us about how graduation requirements may have been modified this year. A change in a school’s grading process, or alternative methods of assessment used by a school, will not negatively affect your offer of admission. And if your school cannot provide any further results for you this term, we will consider the results we already have as final.

If you are concerned about meeting specific conditions in your offer, know that we are committed to working with all admitted students who have been affected by the COVID-19 pandemic. We will exercise as much flexibility as possible to make sure you aren’t disadvantaged by circumstances beyond your control. Contact us – we are here to help!

What can I expect in September?

We are working closely with public health authorities to determine when and how to facilitate a safe return to classrooms this fall. Although on-campus activities may be modified, we want to assure you that your U of T experience will begin this September. Some classes may be delivered fully or partially through remote instruction, for example — but no matter what approach is taken, be assured that our world-class faculty will continue to work with students, offering the high quality of teaching and mentorship that the U of T is known for.  There will also be many opportunities for you to interact and collaborate with your peers.