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Library Services Platform and Discovery Service Librarian

Closes on Sunday, January 30, 2022
McMaster University
Hamilton, ON, Canada
Full Time (Permanent)


Organization Name
McMaster University
Job Title
Library Services Platform and Discovery Service Librarian
Job Type
Full Time (Permanent)
Hamilton, ON, Canada
Posting Date
Application Deadline
Job Start Date (Expected):
Target Audience
  • 0–5 Years of Experience
Job Category
  • Library – Academic
Job Description
Job Title: Library Services Platform and Discovery Service LibrarianJob ID: 42777Location: Central CampusOpen Date: 01/12/2022Close Date: 01/30/2022Job Type: ContinuousEmployee Group: McMaster University Academic Librarians AssociationDepartment: Library Acquisitions GeneralSalary Grade/Band: Level 2 or 3Salary Range: $65,930.78 – $97,266.03 per year or $71,425.18 – $107,964.96 per yearHours per Week: 35

Posting Details

  • Schedule: 35hrs per week
  • Education Level: Master’s Degree
  • Career Level: Level 2 or 3

Job Description:

McMaster University Library is seeking a creative and collaborative professional to fill the newly created position of Library Services Platform and Discovery Service Librarian. The Library Services Platform and Discovery Service Librarian coordinates the administration and development of McMaster’s instance of the Ex Libris Alma/Primo implementation shared by multiple libraries in the Ontario Council of University Libraries (OCUL). The incumbent serves as the lead software administrator, supporting staff using Alma/Primo in both the University Library and the Health Sciences Library. They will work collaboratively with colleagues across the libraries on a range of activities, including system configuration, workflow development, staff training, and developing APIs or other tools that extend system functionality, as well as general troubleshooting and problem resolution. They will participate in establishing and maintaining connections between the LSP and campus-level systems (e.g., financial systems, authentication, etc.). The incumbent supports a variety of data ingest and extraction needs, reporting needs, and gathering of statistics, and will be the primary contact for OCUL for system administration and with Ex Libris customer support.

The successful candidate will:

  • Serve as the lead software administrator for McMaster University’s instance of the Ex Libris Alma/Primo library services platform (LSP) and discovery service, implemented as part of the OCUL Collaborative Futures program. Support other library staff members who may have software manager or administrator privileges.
  • Carry out or support a variety of large and/or complex data loading, extraction, and manipulation or transformation processes for a range of library uses and with a variety of data types including but not limited to bibliographic data, holdings and item data, user data, etc. Participate in data clean-up and enhancement projects.
  • Work collaboratively with library and campus IT to develop and support integrations and/or data transfer between the LSP and campus enterprise systems for financial data, user data, authentication, etc.
  • Work collaboratively with managers across the libraries to support workflow development, staff training, and writing of any required local documentation.
  • Work collaboratively with Library IT and other colleagues on the development and implementation of APIs, scripting, etc. that enhances or extends functionality or user experience.
  • Test, troubleshoot, and resolve problems related to library systems, working with managers and staff across the libraries. Assist staff in the libraries with questions and problems related to system functionality.
  • Gather statistical data and generate reports to inform policy and to support data collection and reporting of Association of Research Libraries (ARL), Canadian Association of Research Libraries, (CARL), OCUL, and other requested statistical sets.
  • Consult with colleagues on selection, testing, implementation, and management of local library systems and projects as required. As required, serve as the local project manager for design and implementation of discovery and inventory tools using vendor APIs or other projects.
  • Serve as the primary contact for OCUL Collaborative Futures software administration and development. Participate in relevant Collaborative Futures committees or working groups as opportunities arise. Serve as the primary contact for Ex Libris customer support.
  • May supervise the work of student assistants.
  • Chair or serve as a member on Library and university committees, task forces, and projects aligned with position responsibilities.

This is a full time, continuous appointment reporting to the Associate University Librarian, Distinctive, Legacy, and Digital Heritage Collections. Normally scheduled weekly hours will be Monday – Friday 9:00am – 5:00pm (35 hours/week).


The successful candidate must have:

  • Master’s degree from an ALA-accredited institution or equivalent.
  • Two or more years of relevant experience.
  • Experience supporting, developing, and/or migrating to one or more library services platforms and discovery interfaces (such as Alma, Primo, Summon, EDS, III Millennium/Sierra, WorldShare Management Services/WorldCat Discovery, etc.) or significant experience using multiple modules/functional areas of such systems.
  • Knowledge of or experience in determining and configuring functionality in an LSP (configuring loan rules, import tables, etc.).

Preferred qualifications include:

  • Experience with the Ex Libris Alma/Primo platform. Ex Libris certification as an Alma/Primo Administrator would be highly desirable.
  • Knowledge of metadata standards and protocols used in modern library management systems, such as MARC, RDF, BIBFRAME, Dublin Core, KBART, Linked Data, OAI-PMH, etc.
  • Knowledge of trends, issues, and resources in library systems, assessment, metadata and cataloging standards, and data management in academic libraries.
  • Experience in training library staff on the use of library systems.
  • Experience managing large data sets.
  • Experience building services using HTTP-based software APIs.
  • Experience developing and/or troubleshooting applications using scripting, programming and/or database languages. 


It is anticipated that the appointment will be made at the rank of Librarian 2 or 3, with an annual salary range of $65,930.78 – $97,266.03 or $71,425.18 – $107,964.96. This position is included in the McMaster University Academic Librarians’ Association bargaining unit. Salary will be commensurate with qualifications and experience. The position includes a competitive and comprehensive benefit package. The full Position Responsibility Statement is available from the Library Human Resources Office. Further information about the University Library is available at

Additional Information:

McMaster University Library expects librarians to be active and engaged with the broader library and research community through both professional service and professional or scholarly activity as defined in Article 3 of the MUALA Collective Agreement.Qualified persons who wish to be considered for this opportunity should submit their curriculum vitae with a covering letter. The estimated start date for this position is March 7, 2022.

How to Apply

To apply for this job, please submit your application online.Link for External applicants: If you are a current employee of our organization please use the following link instead:

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey – Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

  • Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
  • Faculty of Health Sciences HR Office at ext. 22207, or
  • School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Vaccination Policy Statement:

The University is committed to providing and maintaining healthy and safe working and learning environments for all workers, students, volunteers and visitors. Effective October 18, 2021, all McMaster community members, including employees, accessing a McMaster campus or facility in person are required to be fully vaccinated or to have received an exemption from the University for a valid human rights ground. This is a term and condition of employment. As defined by the provincial government, people are considered fully vaccinated two weeks after their second dose in a 2-dose series. Vaccines approved by Health Canada or the World Health Organization will be recognized. The University will continue to follow the guidance of public health organizations to define fully vaccinated.Effective September 7 through to October 18, those employees who are not fully vaccinated will participate in rapid testing twice per week, pending assessment of a human rights exemption or being fully vaccinated. Processes for confidentially disclosing vaccination status, completing testing, and review of human rights exemptions have been developed and you will be advised further upon hire.The vaccination requirement has been adopted as part of the University’s efforts to keep our community safe, and based on the evidence which is demonstrating that vaccination is one of the most significant measures that can be taken to protect student, staff, faculty and community members. Further information is available at the following link: More information on the University’s Health and Safety framework is available online at regarding the above requirements or any accommodation requests through the recruitment process can be directed to your human resources contact.

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