Organization Name
McMaster University
Job Title
Head, Access Services
Job Type
Full Time (Permanent)
Location
Hamilton ON
Posting Date
03/22/2023
Application Deadline
04/18/2023
Job Start Date (Expected):
07/31/2023
Compensation
$72,139.43 – $109,044.61; or $77,687.76 – $124,364.47
Target Audience
5–10 Years of Experience
Job Category
Library – Academic
Job Description
Job Title: Head, Access Services
Job ID: 53445
Location: Central Campus
Open Date: 03/22/2023
Close Date: 04/18/2023
Job Type: Continuous
Employee Group: McMaster University Academic Librarians Association
Department: Library User Services and Community Engagement
Salary Grade/Band: Level 3 or 4
Salary Range: $72,139.43 – $109,044.61; or $77,687.76 – $124,364.47
Hours per Week: 35
Schedule: 35hrs per week
Education Level: Master’s Degree
Career Level: Level 3 or 4
Job Description:
McMaster University Library is seeking a creative and collaborative leader to assume the position of Head, Access Services.
The Head, Access Services, provides leadership and vision for all components of the University Library’s research help, circulation, reserves, stack maintenance, and resources sharing across three locations. They design accessible, forward-looking, and user-centred services that advance the diverse teaching, learning and research needs of our user community. They take a lead role in the collection and analysis of services related data to support evidence-based decision making and continuous improvement.
The successful candidate will:
• Provide leadership and vision for the University Library’s research help, circulation, stack maintenance, reserves and resource sharing services across three locations (Mills, Thode and Innis libraries).
• Responsible for the management, leadership, and development of a diverse work team.
• Maintain a high level of awareness of library service and user trends, monitor users’ needs and anticipate requirements for the implementation of new services.
• Promote effective communications between other Library Services units (Makerspace, Library Accessibility Services and Lyons New Media) and other library departments (Collections, Digital Experience, Research Collections, Maps, Campus Classroom Technologies, Teaching and Learning, Health Sciences Library, etc.).
• Develop relationships and liaise with university departments/faculties (UTS, Registrar, Student Accounts, faculty and TA’s in various departments, satellite campuses).
• Ensure Library Services statistics are collected, stored and shared.
• Develop procedures and draft policies that improve library services and promote excellent user satisfaction.
• Stay current with and explore emerging technologies; lead the implementation of technologies that enhance workflow productivity and enhance services.
• Chair or serve as a member on library and university committees, task forces and projects aligned with position responsibilities.
This is a full-time, continuing appointment, reporting to the Associate University Librarian, User Services and Community Engagement.
Assets:
• Proven project management skills
• Excellent people skills
• Demonstrated leadership skills
• Creative and innovative thinker
• Builds rapport quickly; able to build good working relationships
• Team leader
• Motivated, energetic, helpful and enthusiastic attitude
• Familiarity with Alma
• Experience working with eReserves
• Knowledge of copyright
• Understanding of AODA
Qualifications:
• A Master’s degree from an ALA-accredited school of library and information science or its equivalent.
Compensation:
It is anticipated that the appointment will be made at the rank of Librarian 3 or 4, with an annual salary range of $72,139.43 – $109,044.61; or $77,687.76 – $124,364.47. This position is included in the McMaster University Academic Librarians’ Association bargaining unit. Salary will be commensurate with qualifications and experience. The position includes a competitive and comprehensive benefit package. The full Position Responsibility Statement is available from the Library Human Resources Office. Further information about the University Library is available at http://library.mcmaster.ca.
Additional Information:
McMaster University Library expects librarians to be active and engaged with the broader library and research community through both professional service and professional or scholarly activity as defined in Article 3 of the MUALA Collective Agreement.
Qualified persons who wish to be considered for this opportunity should submit their curriculum vitae with a covering letter. The estimated start date for this position is July 31, 2023.
Context:
McMaster University Library aspires to be a catalyst of intellectual activity for the University and its community. We pride ourselves in delivering innovative services, welcoming spaces, extraordinary expertise and exemplary collections to accelerate research, enhance learning and improve the user experience.
The University Library system is comprised of the Mills Memorial Library (humanities and social sciences), the Thode Library of Science & Engineering and the Innis Library (business). The Library is known for its distinctive collections of archival materials and rare maps and the extraordinary expertise and creative spirit of our staff. We are home to the world-renowned William Ready Division of Archives & Research Collections (including the separately housed Bertrand Russell Archives), the Lyons New Media Centre and the Lewis & Ruth Sherman Centre for Digital Scholarship. We work in close partnership with McMaster’s highly regarded Health Sciences Library. We are actively engaged in the university’s larger teaching and research missions through our management of classroom technology and our oversight of McMaster Experts, the university’s research information management system (RIMS).
McMaster’s libraries are active contributors to the national and international library community. We are members of the esteemed Association of Research Libraries (ARL), the Canadian Association of Research Libraries (CARL) and the Ontario Council of University Libraries (OCUL).
Ranked as one of the world’s Top 100 universities, McMaster University is devoted to the cultivation of human potential, realized through our innovative educational programs, cutting-edge research, and the diverse students, faculty, staff and alumni who make up the McMaster family. Dedicated to creating a Brighter World, we recognize that our people are our most valuable resource. Those who join McMaster will find a community of talented individuals who are inspired by the university’s commitment to embodying the values of integrity, quality, inclusiveness and teamwork.
McMaster is an internationally recognized centre of learning and research. We inspire critical thinking, personal growth and a passion for lifelong learning in the 34,000 students, 1,000 faculty and 11,000 staff that make up our community. The University attracts, on average, more than $370M of research funding each year and is ranked #2 in the world by the Times Higher Education (THE) Impact Ranking. The University is consistently ranked as one of Hamilton-Niagara’s Top Employers. We are known for the excellence of our faculty, the diverse nature of our student body and the strength of our community connections.
McMaster is located in the city of Hamilton, Ontario. Hamilton is a vibrant city, recognized for its natural beauty and unique blend of cultural, education and technological resources.
What you can Expect from Working at McMaster:
As one of Canada’s most research-intensive universities, working at McMaster University is an opportunity to be involved in a thriving community comprised of internationally renowned professionals and research institutes.
McMaster University is principally sited on an attractive campus in west Hamilton, adjacent to residential neighbourhoods and the Royal Botanical Gardens’ Cootes Paradise wetland and trails. It is possible to live within easy walking or cycling distance of the campus, with easy pedestrian-safe transportation on the nearby rail-trail.
Working at McMaster University brings a robust total rewards package, which is more than just a salary. The elements and structure of the total rewards packages vary by employee group but include:
• Employer-paid benefits including Extended Health, Dental, Emergency Out-of-Country Travel Coverage & Basic Life Insurance
• Pension Plan
• Training, coaching and professional development opportunities
• Employee tuition assistance for development and education
• Opportunities to be a part of an academic environment working alongside professionals who share a passion for learning
• Progressive paid annual vacation plan
Please see Total Rewards Overview for MUALA for more Information.
How to Apply:
To apply for this job, please submit your application online.
Link for External applicants:
If you are a current employee of our organization please use the following link instead:
Employment Equity Statement:
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey – Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679
to communicate accommodation needs.
Vaccination Policy Statement:
The University is committed to providing and maintaining healthy and safe working and learning environments for all employees, students, volunteers and visitors. The University’s Vaccination Policy-COVID-19 Requirements for Employees and Students (the “Vaccination Policy”), requires all McMaster community members, including employees, accessing a McMaster campus or facility in person to be fully vaccinated or to have received an exemption from the University for a valid human rights ground. While the Policy will be currently paused, this Policy may resume quickly and on short notice, as informed by public health advice and direction. As a result, failure to achieve and maintain fully vaccinated status or an approved human rights-based exemption may result in termination of employment. This is a term and condition of employment. The University will continue to follow the guidance of public health organizations to define fully vaccinated status.
Hybrid Work Language:
To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.
Please include the public link to your posting if available
https://careers.mcmaster.ca/psp/prepprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&SiteId=1001&FOCUS=Applicant&JobOpeningId=53445&PostingSeq=1
Application Process
Please apply online
