Concentration Details

Knowledge Management and Information Management

The Knowledge Management and Information Management (KMIM) concentration explores how people create, access, organize, share, process, and mobilize organizational knowledge and information in order to increase the effectiveness, efficiency, and inventiveness of their workplace, while supporting their communities, both within and outside the organization.  

The nature of work has been changing at a very rapid pace in the last few years. KMIM professionals help design, plan, and implement innovative solutions, creative practices, and tools that facilitate the integration of new technologies and new ways of interacting with information in their organizations. 

Coursework prepares graduates to become strategic leaders in a variety of both public and private sector organizations. Thanks to their knowledge of decision-making processes, systems architecture, and human behaviour, KMIM graduates help organizations make the best use of their key information resources in order to achieve sustainable growth, build resilient communities, and support the public good. Their interdisciplinary and value-oriented approach allows them to master the knowledge ecosystem for the benefit of all.  

KMIM professionals lead projects where they bring together their knowledge of governance processes and strategies, information and communication technologies, and societal and environmental needs to effect organizational innovation and digital transformation, having as their ultimate goal a more just and sustainable society.

KMIM Concentration Coordinator: Tao Wang

KMIM Concentration Features / Learning Outcomes

  • Learn how to apply theories, methods, and best practices for the effective and responsible management and communication of knowledge and information in a variety of organizational and community contexts
  • Create and lead strategic initiatives aiming at transforming organizational practices, tools, and attitudes in ways that promote equity, sustainability, and the public good
  • Contribute to the growth of the KMIM field through professional and academic outputs
  • Develop tools, policies, and practices that encourage knowledge sharing, community building, evidence-based decision making, knowledge translation, and the ethical use of data and information 

KMIM Graduates: Where are they now?

Zahra Vassell (MI, Class of 2020)

Zahra specialized in Knowledge and Information Management and is now an Information Governance Specialist with Baker Mackenzie law firm. Her interests lie in information policy, systems and ethics.

Academic Concentration Requirements

MI students enrolled in 2025 and later

Year 1 (Fall/Winter)SummerYear 2 (Fall/Winter)
INF1003H (0.5 FCE)OPTIONALINF1230H (0.5 FCE)
INF2184H (0.5 FCE)INF2176H (0.5 FCE)
3.0 FCEs of Electives3.0 FCEs of Electives

  • Students must successfully complete a total of 8.0 full-course equivalents (FCEs) as follows:
    • Thesis (2.0 FCEs)
    • 2.0 required FCEs (as above)
    • Research Methods course (0.5 FCE)
    • Reading course (0.5 FCE)
    • Electives (3.0 FCEs)
  • Note: of the total 8.0 FCEs for this option, 0.5 FCE must come from each of the following four Professional Requirements areas: Technical, Managerial, Professional Values, and Critical Perspectives. This requirement can be fulfilled by required and elective courses for each concentration.

  • Students must successfully complete a total of 8.0 full-course equivalents (FCEs) as follows:
    • Co-op (1.0 FCE), plus the Co-op Independent Modules (0.0 FCE)
    • 2.0 required FCEs (as above)
    • 5.0 elective FCEs
  • Note: of the total 8.0 FCEs for this option, 0.5 FCE must come from each of the following four Professional Requirements areas: Technical, Managerial, Professional Values, and Critical Perspectives. This requirement can be fulfilled by required and elective courses for each concentration.

The various electives listed below have been selected to assist students as they build their timetable to better reflect and support their desired academic focus. Students are not required to only choose from this list and should choose according to their own personal academic goals. Please note that students do not have enrolment priority based on concentration for electives, and some courses on this list may not be offered in a given year—please check posted course schedules for availability. Courses in other degree programs outside of the Faculty of Information may also be suitable electives for KMIM Students (e.g., the MHI courses from the U of T Institute of Health Policy, Management and Evaluation listed below). 

INF2500H Special Topics in KMIM: Communicating and Leveraging Knowledge in Organizational Settings 0.5 Credits

INF2175H Managing Organizational Records I 0.5 Credits

INF2186H Metadata Schemas and Applications 0.5 Credits

INF2177H Information Management and Systems 0.5 Credits

INF2170H Information Architecture 0.5 Credits

INF1001H Introduction to Critical Information Policy Studies 0.5 Credits

INF2332H Information Behaviour 0.5 Credits

INF2040H Project Management 0.5 Credits

INF2338H The Emerging Professional 0.5 Credits

INF2175H Managing Organizational Records I 0.5 Credits

INF2186H Metadata Schemas and Applications 0.5 Credits

INF2122H Digital Preservation and Curation 0.5 Credits

INF2103H Recordkeeping Cultures 0.5 Credits

INF2243H Histories of Information Technologies 0.5 Credits

INF2320H Remix Culture 0.5 Credits

INF2223H Challenges and Opportunities of Open Data 0.5 Credits

INF1001H Introduction to Critical Information Policy Studies 0.5 Credits

INF2151H Indigenous Data Governance Foundations 0.5 Credits

INF2242H Information Policy Research Methods 0.5 Credits

INF2181H Public Policy Foundations 0.5 Credits

INF2252H Critical Approaches to Information and Ownership 0.5 Credits

INF2332H Information Behaviour 0.5 Credits

INF1325H Online Information Retrieval 0.5 Credits

INF2232H Knowledge Equity in Information Organizations 0.5 Credits

INF2182H Information Visualization 0.5 Credits

INF1339H Introduction to Computational Thinking 0.5 Credits

INF2231H Critical Knowledge Translation in Health Research 0.5 Credits

INF2239H Information, Misinformation, and Health 0.5 Credits

MHI2001H Fundamentals of Health Informatics 0.5 Credits

MHI2024H Advanced Topics in Data Governance in Health Informatics 0.5 Credits

MHI2002H Emergent Topics in Health Informatics: Intelligent Medicine, Machine Learning and Knowledge Representation 0.5 Credits

INF1341H System Analysis and Process Innovation 0.5 Credits

INF1342H System Requirements and Architectural Design 0.5 Credits

INF1343H Data Modeling and Database Design 0.5 Credits

INF2177H Information Management and Systems 0.5 Credits

INF2313H Introduction to Service Science 0.5 Credits

INF2314H Program Evaluation 0.5 Credits

INF2500H Special Topics in KMIM: Communicating and Leveraging Knowledge in Organizational Settings 0.5 Credits

INF2183H Knowledge Management and Systems 0.5 Credits

INF2134H Business Information Resources 0.5 Credits

INF2149H Administrative Decision-Making in Information Organizations 0.5 Credits

MSL1230H Ethics, Leadership, Management 0.5 Credits

MSL1150H Collection Management 0.5 Credits

INF2170H Information Architecture 0.5 Credits

INF1602H Fundamentals of User Experience 0.5 Credits

INF2165H Accessibility and Inclusive Design 0.5 Credits

MI students enrolled in 2024

MI students enrolled in 2023 and earlier

Year 1 required courses

While it is not obligatory, it is recommended that students complete all Year 1 required courses in Year 1, because these courses provide foundational knowledge. For students considering the Co-op option, all Year 1 required courses should be completed in Year 1.

INF1005H Information Workshops I (2025-2026) 0.25 Credits

INF1006H Information Workshops II (2025-2026) 0.25 Credits

INF1003H Information Systems, Services and Design 0.5 Credits

INF1230H Management: Theory and Practice 0.5 Credits

INF2175H Managing Organizational Records I 0.5 Credits

INF2176H Information Management in Organizations – Models and Platforms 0.5 Credits

INF2186H Metadata Schemas and Applications 0.5 Credits

Year 2 required courses

No required courses. Students may complete their remaining 5.0 credit requirements by taking a combination of:

Elective courses

Co-op option

Thesis option

Collaborative Specialization

INF1325H Online Information Retrieval 0.5 Credits

INF1341H System Analysis and Process Innovation 0.5 Credits

INF1342H System Requirements and Architectural Design 0.5 Credits

INF1343H Data Modeling and Database Design 0.5 Credits

INF2040H Project Management 0.5 Credits

INF2134H Business Information Resources 0.5 Credits

Work Integrated Learning for KMIM Students

The Faculty of Information offers a variety of work-integrated learning including the MI Co-op option and practicum courses. The Careers Services team helps students find suitable placements.

MI Co-op option

MI practicum

Careers in KMIM

  • Chief Information Officer
  • Chief Knowledge Officer
  • Customer Data Analyst
  • Data Quality Manager
  • Digital Data Analyst
  • Email Management Business Analyst
  • Fraud Business Analyst
  • Governance Data Quality Steward
  • Information Management Consultant
  • Information Management Program Manager
  • Knowledge & Record Management Consultant
  • Knowledge Management Analyst
  • Knowledge Management Specialists
  • Oracle BI Solution Designer
  • Prospect Researcher
  • Research Analyst
  • Research/Evaluation Consultant
  • SAP Business Analyst
  • Senior Manager, Knowledge Mgmt. Operations
  • Senior Manager, Market & Business Intelligence

Who hires KMIM graduates?

Our alumni work in a wide range of organizations and industries including financial services, technology, health care, law, government, marketing and communications, non-profit and more.

Professional Networks

Many students, alumni and faculty are members of key KMIM professional associations. The strong ties with these organizations, forged over many years, keep the Faculty of Information abreast of the latest KMIM trends. In addition, many instructors are active KMIM professionals. KMIM professional associations include:

Future Students

How do I become a Master of Information student?

Apply here