Representing UX

User experience (UX) is concerned with the iterative modeling of complex relationships among four primary elements: people, organizational goals, content, and interaction. This course covers a series of methods to represent UX in each of the four elements mentioned above. Methods and tools for modelling people may include user journey/experience maps, personas, affinity diagrams, and user flow. Methods and tools for capturing organizational goals may include stakeholder interviews, organizational research, discovery workshops, and competitive analysis. Methods and tools for designing content and interactions may include information architecture schemas, content mapping, prototyping, design principles, and usability and user experience goals. Throughout the course, students will work on a major design project and will represent a user’s total experience when interacting with a digital system, including measurement of user experience through different metrics (e.g., performance, comparison, self-reporting) and evaluation techniques (usability testing, experimental design, non-parametric tests).

This course can be used to fulfil the “Professional Values” Requirement.

Pre-requisite: INF2169H and INF2191H

• Syllabus Winter 2017
• Syllabus Winter 2018
• Syllabus Winter 2019
• Syllabus Winter 2020
• Syllabus Winter 2021
• Syllabus Winter 2022
• Syllabus Winter 2023
• Syllabus Winter 2024