Concentration Details

User Experience Design

The User Experience Design (UXD) concentration provides students with the necessary core knowledge and skills to become marketable UX designers. It recognizes the demand for professionals who can envision, design and evaluate outstanding user experiences for digital products.

User experience (UX) is concerned with a user’s total experience when interacting with digital systems. It applies several traditional facets of Human-Computer Interaction (HCI) and more recent developments such as experiential and affective design. To create successful and positive user experiences, UX designers must consider ways in which humans interact with technology by studying typical users, contexts of use, interaction techniques and resulting emotions, and UX assessment metrics.

UXD Concentration Coordinator: Andrea Knight Dolan

UXD in Theory and in Practice

Through a mix of theoretical and hands-on approaches, UXD students work collaboratively and intensively on a variety of design problems ranging from widespread digital systems (e.g., desktop, website, mobile) to emerging HCI paradigms (e.g., conversational interfaces, wearables, virtual and augmented reality). The concentration emphasizes interdisciplinary design thinking and knowledge translation through a User-Centred Design (UCD) approach.

Project-based design-oriented classes allow students to gain transferable insights into complex problems, to work with experts in other fields, to learn how to communicate across disciplines. Individually, in small groups, or in collaborative studios, students engage with every stage of the UXD process – ideation, data gathering, analysis, designing, prototyping, and evaluation.

Throughout their UXD journey, each student is also building a portfolio of their completed projects to define their professional identity as they prepare to design new products, publish original research, work for industry leaders, start businesses, and shape future innovation.

UXD Graduates: Where are they now?

Adam Joaquin (MI, Class of 2024)

Adam recently supported the launch of a digital resource hub for the Ontario government, designed to support individuals in their educational and career journeys. Following the launch, he led post-launch UX initiatives for further product enhancements. He now works as a Senior Service Designer continuing to support digital transformation for the Ontario Public Service.

Adam-Joaquin

Tiffany Lee (MI, Class of 2023)

Tiffany did a double concentration in UXD and HCDS. She valued the close-knit cohort, interactive discussions and practical assignments examining real-world ethical dilemmas. She credits the iSchool with not only equipping her with design and coding skills, but encouraging her and her peers to transform the information ecosystem into a more humane and inclusive space. She is now a UX designer at Rainforest Connection.

Tiffany Lee headshot image

Abigael Pamintuan (MI, Class of 2021)

Abigael, who specialized in UXD, did her co-op at Autodesk and then accepted a permanent job there as a UX designer. Based in Toronto, Abigael is part of a geographically scattered team who work on ShotGrid, a production management and pipeline tool used in television and gaming. 

Abigael Pamintuan works from home at her computer

Academic Concentration Requirements

MI students enrolled in 2025 and later

*All UXD students are automatically enrolled in this course in September of their first year, and they remain in it throughout their MI.

Continuous enrollment

All UXD students are automatically enrolled in this course in September of their first year, and they remain in it throughout their MI.

INF3999YY UX Portfolio 0.0 Credits

This course has no scheduled class times. Students complete independent learning activities and submit two portfolio milestones: one after completing INF1611H and one before beginning INF2192H

Year 1 required courses

In Year 1, students are recommended to complete the following mandatory UXD courses, as well as 1.5 FCEs in elective courses.

INF1610H User Experience (UX) Foundations 0.5 Credits

Year 1 Fall

INF1611H User Experience (UX) Design Studio 0.5 Credits

Year 1 Fall
* Students can submit their first UX Portfolio milestone after completing INF1611H.

INF2170H Information Architecture 0.5 Credits

Typically Year 1 Fall

INF2169H Exploratory User Research 0.5 Credits

Typically Year 1 Winter
(formerly User-Centred Information Systems Development)

INF2191H User Interface Design 0.5 Credits

Year 1 Winter
Successful completion of INF1610H, INF1611H, and INF2170 is a pre-requisite

Fulfills the “Technical” Professional Requirement

Year 2 required courses

In Year 2, students are recommended to complete 3.5 FCEs in elective courses.
We understand that part-time and CDP students may be in a higher year of study when they enrol in year 2 required courses.

INF2192H UX Capstone 0.5 Credits

Year 2 Winter
2nd year MI students only, successful completion of INF2169 and INF2191 is a pre-requisite
(formerly Representing UX)
* Students are asked to submit their second UX Portfolio milestone the Fall term before INF2192H.

Fulfills the “Professional Values” Professional Requirement

Year 1 (Fall/Winter)SummerFall Year 2 (Fall/Winter)
INF1610H (0.5 FCE)OPTIONALINF2192H (0.5 FCEs)
INF1611H (0.5 FCE)3.5 FCEs of Electives
INF2170H (0.5 FCE)
INF2169H (0.5 FCE)
INF2191 (0.5 FCE)
1.5 FCEs of Electives
INF3999Y
(Portfolio)
INF3999Y
(Portfolio)

Relevant to all UXD students, good for expanding core UXD skills

INF2165H Accessibility and Inclusive Design 0.5 Credits

INF2200H UX Leadership and Influence 0.5 Credits

Relevant to specific interests, good for specializing in narrower UXD domains 

INF2260H Speculative Design 0.5 Credits

Courses suitable for broadening perspectives and cross-concentration learning

INF2040H Project Management 0.5 Credits

INF2224H Service Design 0.5 Credits

INF2314H Program Evaluation 0.5 Credits

MI students enrolled in 2024

Year 1 required courses

In Year 1, students are recommended to complete the following mandatory UXD courses, as well as 2.0 FCEs in elective courses.

INF1602H Fundamentals of User Experience 0.5 Credits

This course is no longer offered. Students who have not completed INF1602H are strongly advised to complete both INF1610H and INF1611H instead.

INF2169H Exploratory User Research 0.5 Credits

(formerly User-Centred Information Systems Development)

INF2170H Information Architecture 0.5 Credits

INF2191H User Interface Design 0.5 Credits

Fulfills the “Technical” Professional Requirement
Successful completion of INF1602 and INF2170 is a pre-requisite

Year 2 required courses

In Year 2, students are recommended to complete 3.5 FCEs in elective courses. We understand that part-time and CDP students may be in a higher year of study when they enrol in year 2 required courses.

INF2192H UX Capstone 0.5 Credits

(formerly Representing UX)
2nd year MI students only, successful completion of INF2169 and INF2191 is a pre-requisite

Fulfills the “Professional Values” Professional Requirement

Suggested electives

UXD electives

These courses help students deepen and define their focus in UXD.

Relevant to all UXD students, good for expanding core UXD skills

INF2165H Accessibility and Inclusive Design 0.5 Credits

Fulfills the “Critical Perspectives” Professional Requirement

INF2200H UX Leadership and Influence 0.5 Credits

Fulfills the “Managerial” Professional Requirement

Relevant to specific interests, good for specializing in narrower UXD domains

INF2201H Information and Communication Technologies, Design, and Marginality 0.5 Credits

Fulfills the “Critical Perspectives” Professional Requirement

INF2260H Speculative Design 0.5 Credits

Broad electives

These courses from other concentrations help students explore the breadth of perspectives within the iSchool and gain skills complementary to UXD.

Courses suitable for broadening perspectives and cross-concentration learning

INF1344H Introduction to Statistics for Data Science 0.5 Credits

Fulfills the “Technical” Professional Requirement

INF2040H Project Management 0.5 Credits

Fulfills the “Managerial” Professional Requirement

INF2224H Service Design 0.5 Credits

INF2241H Critical Making: Information Studies, Social Values, and Physical Computing 0.5 Credits

Fulfills the “Technical” OR the “Critical Perspectives” Professional Requirement

INF2314H Program Evaluation 0.5 Credits

Fulfills the “Managerial” Professional Requirement

Pre-2023 Concentration Requirements

MI students enrolled in 2023 and earlier

Year 1 required courses

While it is not obligatory, it is recommended that students complete all Year 1 required courses in Year 1, because these courses provide foundational knowledge.

For students considering the Co-op option, all Year 1 required courses should be completed in Year 1.

INF1005H Information Workshops I (2025-2026) 0.25 Credits

INF1006H Information Workshops II (2025-2026) 0.25 Credits

INF1602H Fundamentals of User Experience 0.5 Credits

INF2169H Exploratory User Research 0.5 Credits

INF2170H Information Architecture 0.5 Credits

INF2191H User Interface Design 0.5 Credits

Year 2 required courses

If all required courses are completed in Year 1, students may complete their remaining 5.0 credit requirements by taking a combination of:

INF2192H UX Capstone 0.5 Credits

Work Integrated Learning for UXD Students

The Faculty of Information offers a variety of work-integrated learning including the MI Co-op option and practicum courses. The Careers Services team helps students find suitable placements.

In addition, all students in the INF2192 UX Capstone course work on projects with external partners, delivering tangible UX outputs and real-world impact.

For Employers: Working with UXD Students

There are several existing options for organizations interested in hiring or collaborating with current UXD students.

UX Capstone Project

  • Winter (Jan-Apr)
  • 12 weeks
  • Part-time
  • Unpaid

Proposing a project

MI Co-op

  • Winter, Summer, or Fall
  • 4 or 8 months
  • Full-time
  • Paid

Hiring co-op students

MI Practicum

  • Winter (Jan-Apr)
  • 12 weeks
  • 105 hours part-time
  • Paid or unpaid

Finding practicum students

Who Hires UXD Graduates?

The 2022 LinkedIn Jobs on the Rise list included User Experience Researcher as number 13 among the 20 fastest-growing job titles over the past five years and the trends defining the future world of work. Given the newness of the field, job titles vary from one organization to the next and include UX analyst, UX manager and UX specialist. Other roles filled by UXD graduates include UX designer, digital project manager, human-centered design manager, product manager, information architect (IA), interaction designer, Solutions Developer and more.

Faculty of Information alumni work in a wide range of organizations and industries, including marketing and communications, digital media, advertising, financial services, technology, government, non-profit and more.

Professional Networks

Many students, alumni and faculty are members of key UXD professional associations. The strong ties with these organizations, forged over many years, keep the Faculty of Information abreast of the latest UXD trends. In addition, many instructors are active UXD professionals. UXD professional associations include:

Future Students

How do I become a Master of Information student?