Concentration Details

User Experience Design

The User Experience Design (UXD) concentration provides students with the necessary core knowledge and skills to become marketable UX designers. It recognizes the demand for professionals who can envision, design and evaluate outstanding user experiences for digital products.

User experience (UX) is concerned with a user’s total experience when interacting with digital systems. It applies several traditional facets of Human-Computer Interaction (HCI) and more recent developments such as experiential and affective design. To create successful and positive user experiences, UX designers must consider ways in which humans interact with technology by studying typical users, contexts of use, interaction techniques and resulting emotions, and UX assessment metrics.

Application Questions

UXD in theory and in practice

Through a mix of theoretical and hands-on approaches, UXD students work collaboratively and intensively on a variety of design problems ranging from widespread digital systems (e.g., desktop, website, mobile) to emerging HCI paradigms (e.g., 3D user interfaces, wearables, tangible interfaces, virtual and augmented reality). The concentration emphasizes interdisciplinary design thinking and knowledge translation through a User-Centred Design (UCD) approach.

Project-based design-oriented classes allow students to gain transferable insights into complex problems, to work with experts in other fields, and to learn how to communicate across disciplines. Students engage with each stage of the UXD process – ideation, data gathering, analysis, designing, prototyping, and evaluation – as they prepare to design new products, publish research papers, write theses, win competitions, work for industry leaders, or start their own businesses.

UXD Graduates: Where are they now?

Tiffany Lee (MI, Class of 2023)

Tiffany did a double concentration in UXD and HCDS. She valued the close-knit cohort, interactive discussions and practical assignments examining real-world ethical dilemmas. She credits the iSchool with not only equipping her with design and coding skills, but encouraging her and her peers to transform the information ecosystem into a more humane and inclusive space. She is now a UX designer at Rainforest Connection.

Tiffany Lee headshot image

Abigael Pamintuan (MI, Class of 2021)

Abigael, who specialized in UXD, did her co-op at Autodesk and then accepted a permanent job there as a UX designer. Based in Toronto, Abigael is part of a geographically scattered team who work on ShotGrid, a production management and pipeline tool used in television and gaming. 

Abigael Pamintuan works from home at her computer

Academic Concentration Requirements

MI students enrolled in 2024 and later

Year 1 required courses

In Year 1, students are recommended to complete the following mandatory UXD courses, as well as 2.0 FCEs in elective courses.

INF1602H Fundamentals of User Experience 0.5 Credits

INF2170H Information Architecture 0.5 Credits

INF2191H User Interface Design 0.5 Credits

Successful completion of INF1602 and INF2170 is a pre-requisite

Year 2 required courses

In Year 2, students are recommended to complete 3.5 FCEs in elective courses. We understand that part-time and CDP students may be in a higher year of study when they enrol in year 2 required courses.

INF2192H Representing UX 0.5 Credits

2nd year MI students only, successful completion of INF2169 and INF2191 is a pre-requisite

MI students enrolled in 2023 and earlier

Year 1 required courses

While it is not obligatory, it is recommended that students complete all Year 1 required courses in Year 1, because these courses provide foundational knowledge.

For students considering the Co-op option, all Year 1 required courses should be completed in Year 1.

INF1005H Information Workshop I 0.5 Credits

INF1006H Information Workshop II 0.5 Credits

INF1602H Fundamentals of User Experience 0.5 Credits

INF2170H Information Architecture 0.5 Credits

INF2191H User Interface Design 0.5 Credits

Year 2 required courses

If all required courses are completed in Year 1, students may complete their remaining 5.0 credit requirements by taking a combination of:

Combined Degree Program

The Combined Degree Program offers students the option of earning both Master of Information and Master of Museum Studies degrees over an accelerated three-year period.

Work Integrated Learning for UXD Students

The Faculty of Information offers a variety of work-integrated learning including the MI Co-op option and practicum courses. The Careers Services team helps students find suitable placements.

Who hires UXD graduates?

The 2022 LinkedIn Jobs on the Rise list included User Experience Researcher as number 13 among the 20 fastest-growing job titles over the past five years and the trends defining the future world of work. Given the newness of the field, job titles vary from one organization to the next and include UX analyst, UX manager and UX specialist. Other roles filled by UXD graduates include UX designer, digital project manager, human-centered design manager, product manager, information architect (IA), interaction designer, Solutions Developer and more.

Faculty of Information alumni work in a wide range of organizations and industries, including marketing and communications, digital media, advertising, financial services, technology, government, non-profit and more.

Professional Networks

Many students, alumni and faculty are members of key UXD professional associations. The strong ties with these organizations, forged over many years, keep the Faculty of Information abreast of the latest UXD trends. In addition, many instructors are active UXD professionals. UXD professional associations include:

Future Students

How do I become a Master of Information student?