What is the Office of the Registrar and Student Services?
The Office of the Registrar and Student Services (ORSS) is made up of a team of individuals committed to facilitating students’ academic and overall student experience at the University of Toronto and the Faculty of Information. In addition to performing registrarial functions (the nuts and bolts of university registration), we are also the first stop for academic, financial, personal, and general advising, and are here to assist students experiencing any difficulties that might have an impact on academic work, such as illness, a family emergency, or financial problems.
Use of University of Toronto email addresses for correspondence. Following the University’s Policy on Official Correspondence, all official communication from the Faculty of Information and the University of Toronto will be sent to your UTmail+ email address.
These messages contain important, time-sensitive information. It is your responsibility to regularly monitor and ensure these messages are read on a frequent and consistent basis. We are not responsible for any delays or forwarding issues that may arise if UTmail+ is not used. Please ensure ACORN is up to date with your official UTmail+ email address.
Areas with which we provide assistance include, but are not limited to:
Academic and general advising and guidance
Student counselling and resource referral
Degree and program requirements
Course registration and enrolment
Fee payment or fee deferral
Financial counselling/grant applications
Petitions/appeals
Wellness programming
Mentorship and networking opportunities
Meet with an Academic Advisor
Recruitment and Admission Inquiries
Are you a future student who has questions about our undergraduate and graduate programs? Connect with our Recruitment and Admissions team:
Undergraduate : ugadmissions.
Graduate: admissions.
Career Services
Career planning at the Faculty of Information begins on day one. Students have the opportunity to access a variety of programs and services designed to assist and facilitate their job searches and career development.
The Faculty’s dedicated Careers team supports students seeking out resources, opportunities, and advice.