Help Hub


Get in touch with us today!

Last Updated: April 18, 2022, 11:09 AM ET

COVID-19 related updates regarding upcoming Term(s) and more can be found on the COVID-19 Information for Students page.

Please avoid emailing multiple individuals with the same query. If you are unsure on who to contact, please connect with us through inquire.ischool@utoronto.ca. That will be the most efficient way to get your query answered or re-directed as needed.

Help Hub LogoOur Help Hub contains a detailed directory on the members of the Student Services team, Program Directors and MI Concentration Liaisons, and our Collaborative Specialization Coordinators. If you are unsure on who to connect with, please direct your inquiry to the Student Services team at inquire.ischool@utoronto.ca.

Student Services Team

Learn more about the Student Services at the Faculty of Information.

Advising Appointments

To book an appointment with a Student Services advisor, please visit our self-serve booking page, or click the button below:

Student Services Directory

Title:Name:Email:Phone:

Contact information for our student services team.
Student Services Assistant Min Kang mingoo.kang@utoronto.ca 416-978-3234
Program, Technology & Student Services Administrator Anna Oh anna.oh@utoronto.ca 416-978-5767
Registrarial & Scheduling Administrator Carol Ng carol.ng@utoronto.ca 416-978-8686
Recruitment & Admissions Assistant Christopher Lee chrism.lee@utoronto.ca N/A
Recruitment & Admissions Officer Jennifer Duggan jennifer.duggan@utoronto.ca N/A
Associate Registrar, Recruitment & Admissions Andrea DiBiase  andrea.dibiase@utoronto.ca N/A
Advisor & Program Administrator
[BI / MI Academic Advisor]
Judy Jia judy.jia@utoronto.ca 416-978-0095
Advisor & Program Administrator
[PhD / MI Academic Advisor]
Christine Chan christinegrace.chan@utoronto.ca 416-946-5315
Instructional Support Coordinator Daisy Dowdall daisy.dowdall@utoronto.ca 416-978-5542
Educational Developer (UDL) Joanna Lau joannal.lau@utoronto.ca 416-978-0878
Career and Work Integrated Learning Advisor Aziza Virani aziza.virani@utoronto.ca N/A
Acting Assistant Dean, Registrarial & Student Services Sherry Dang (Lin) sherry.lin@utoronto.ca 416-978-1110

Academic Team

Learn more about our Programs of Study.

Academic Team Directory

Title:Name:

Contact information for our academic team (Deans, Directors, Coordinators, and Concentration Liaisons).
Associate Dean, Academic Prof. Heather MacNeil
Associate Dean, Research Prof. Matt Ratto
Bachelor of Information (BI) Program Director Prof. Seamus Ross
Master of Information (MI) Program Director Prof. Colin Furness
ARM Concentration Liaison Prof. Heather MacNeil
(Fall 2022)
CIPS Concentration Liaison Prof. Beth Coleman
(Fall 2022 + Winter 2023)
C&T Concentration Liaison Prof. Claire Battershill
(Fall 2022 + Winter 2023)
HCDS Concentration Liaison Prof. Kelly Lyons
(Fall 2022 + Winter 2023)
ISD Concentration Liaison Prof. Kelly Lyons
(Fall 2022 + Winter 2023)
KMIM Concentration Liaison Prof. Heather MacNeil
(Fall 2022)
LIS Concentration Liaison Prof. Jenna Hartel
(Fall 2022 + Winter 2023)
UXD Concentration Liaison Prof. Velian Pandeliev
(Fall 2022 + Winter 2023)
Master of Museum Studies (MMSt) Program Director Prof. Cara Krmpotich
(Fall 2022 + Winter 2023)
Combined Degree Program (CDP) Coordinator Prof. Heather MacNeil
(Fall 2022 + Winter 2023)
Doctoral (PhD) Program Director Prof. Nicole Cohen
(Fall 2021–Summer 2023)

Collaborative Specializations

Learn more about our Collaborative Specialization programs.

Collaborative Specialization Coordinators Directory

Title:Name:

Contact information for our Collaborative Specialization Coordinators.
Aging, Palliative & Support Care Vacant
Book History & Print Culture Prof. Fiorella Foscarini
Environmental Studies Prof. Christoph Becker
Food Studies Prof. Irina Mihalache
Jewish Studies Prof. Costis Dallas
Knowledge Media Design Prof. Mary Elizabeth Luka
Sexual Diversity Studies Prof. Patrick Keilty
Women & Gender Studies Prof. Patrick Keilty