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Customer Service Assistant

Closes on Sunday, February 05, 2023
St. Catharines Public Library
54 Church Street, St. Catharines
Part Time (Permanent)
Organization Name
St. Catharines Public Library
Job Title
Customer Service Assistant
Job Type
Part Time (Permanent)
Location
54 Church Street, St. Catharines, ON, L2R 7K2
Posting Date
01/27/2023
Application Deadline
02/05/2023
Compensation
$22.725 – $26.590 per hour (Pay Group 5, January 2021 PT schedule)
Target Audience
  • 0–5 Years of Experience
  • 5–10 Years of Experience
  • 10+ Years of Experience
Job Category
  • Library – Public
Job Description
ST. CATHARINES PUBLIC LIBRARYJOB POSTINGPOSITION: CUSTOMER SERVICE ASSISTANT (PART-TIME)DEPARTMENT: PROGRAMMING & PROMOTIONJOB SUMMARY: This position reports to the Manager Programming & Promotion and functions as part of the Programming & Promotion team providing and supporting program planning and implementation, information and reference services, reader’s advisory, circulation and digital assistance. Working as part of a collaborative team environment, will work towards achieving the strategic goals of SCPL through customer service & access, programming & outreach, and teamwork.DUTIES AND RESPONSIBILITIES:For the Customer Service Assistant Job Description, please visit myscpl.ca/jobs.QUALIFICATIONS: 1. Library Technician Diploma or degree or equivalent;2. Minimum 1 years’ experience working in a public library or program planning and delivery and/or customer service;3. Excellent interpersonal and communication skills;4. Proficient using Technology to work and provide assistance to others, including electronic resources, devices, Microsoft Office, etc.HOURS OF WORK: Not more than 48 hours per 2 week pay period, weekdays, evenings, and weekends (including Sundays) as required.HOURLY RATE: $22.725 – $26.590 per hour (Pay Group 5, January 2021 PT schedule)
Please include the public link to your posting if available
https://www.myscpl.ca/images/files/jobs/2023-01-20-CSA-PT-LG5.pdf
Application Process
APPLICATION DEADLINE: 5:00 pm, Sunday, February 5, 2023 PLEASE SUBMIT APPLICATION TO: Human Resources St. Catharines Public Library 54 Church Street St. Catharines, Ontario L2R 7K2 Email: hr@myscpl.ca Only candidates selected for an interview will be contacted
Any other important information?
St. Catharines Public Library is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. COVID-19 vaccines are a requirement of the job unless you have an exemption on a medical or other protected ground pursuant to the Ontario Human Rights Code (OHRC). We will accommodate the needs of applicants under the OHRC and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the CEO to ensure your accessibility needs are accommodated throughout this process.Posted: January 26, 2023Remove: February 5, 2023
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