Knowledge Management Intern

• Current Students
• Recent Graduates

• Information Policy
• Information Systems
• Knowledge Management

About us
UHN Foundation raises funds for research, education and the enhancement of patient care at Toronto General Hospital, Toronto Western Hospital and Toronto Rehabilitation Institute as well as their respective research arms (Krembil Research Institute, McEwen Stem Cell Institute, Toronto General
Hospital Research Institute and KITE Research Institute) and the Michener Institute of Education at UHN. The Hospitals and the Research Institutes are members of University Health Network (UHN), which also
includes Princess Margaret Cancer Centre. UHN is a major landmark in Canada´s healthcare system and a teaching hospital of the University of Toronto. Building on the strengths of this remarkable hospital network, the organization brings together the talent and resources that make it an international leader in healthcare. Toronto General Hospital is ranked #5 on the list of the World’s Best Hospitals, the only Canadian hospital to be included in the top 10. Additionally, for the twelfth year in a row, UHN is ranked #1 in the list of Canada’s Top 40 Research Hospitals. The Foundation´s vision and mission is to enable global leadership and innovation in health by developing strong relationships with UHN stakeholders. We are committed to supporting UHN’s vision to create a healthier world by embodying our values of integrity, accountability, collaboration and inclusion.

Position summary
UHN Foundation has been growing quickly and needs to put in place a structure for capturing, managing, and mobilising knowledge assets across a range of user groups from fundraising through donor stewardship and marketing. Assets are varied in purpose and format and include Word, PDF, design files, photography and video. Several user groups all with different needs, different levels of technical competence, and different levels of understanding of what assets might exist. We are looking for a curious, analytic and empathetic intern who can work with our communications and technology teams to put in place an affordable (we are a non-profit) and easy to use (from Boomers to GenZ) system using existing technology in a six-month contract role.

Reporting to the Director, Brand Marketing, this role is ideal for an information sciences or knowledge management student looking to put some of their theory into real world practice and benefit an organization supporting a worthwhile mission – building a healthier world.

Primary Responsibilities

Against specific business process objectives:

Conduct an audit

• Audit of existing content assets at a range of levels of granularity and formats
• Audit of user group current usage and future needs

Plan an approach

• How to organize
• How to store
• How to access and update

Execute

• Classify and store existing assets in system
• Codify process and responsibilities for maintenance

Requirements

• College or university studies in Library Sciences, Information Sciences or Knowledge Management
• Some experience working in an office environment ideal
• Strong understanding of the principles and practices of knowledge management
• Strong interpersonal skills and adept at using tact, diplomacy and discretion with Foundation and hospital staff
• Curious nature with an interest in how to encourage behaviour change and system usage
• Team player with ability to work independently with minimum supervision and ability to manage yourself effectively in a changing environment with multiple demands
• Attention to detail and excellent organizational, project and time management skills
• Experience working with Microsoft Office Suite (Excel, Word, PowerPoint, OneDrive)and open to learning usage of industry specific tools such as Raiser’s Edge
• Excellent oral and written communication skills
• Model UHN Foundation values: Integrity, Collaboration, Accountability and Inclusion
• Commitment to inclusion, diversity, equity, accessibility and anti-racism (IDEAA) and how it relates to the workplace and across our hospitals.

Work Environment

• Collaborative, fast paced, service and results oriented environment
• The Foundation has a hybrid work model. Staff are required to have a safe home office set-up 3 days per week and will be in office for 2 days per week (specifics to be planned with your manager)
• Ability to work cooperatively with colleagues in all positions throughout the Foundation
• Shared commitment and support of the overall Foundation goals.

University Health Network thanks all applicants; however, only those selected for an interview will be contacted. UHN has a diverse workforce and is an equal-opportunity employer.