| Are you a subject matter expert in information management with hands-on technical experience implementing a digital records management program? Are you interested in helping transform how Ontario’s access and privacy regulator leverages information and technology to fulfill its mandate?
The Information and Privacy Commissioner of Ontario (IPC) has an exciting opportunity for an Information Management (IM) Specialist within the IPC’s Information Technology and Information Management (ITIM) department. The IM specialist is one part of the Business Information Solutions Team, made up of various subject matter experts focused on designing, implementing, and administering our information systems, information management, and data analytics capabilities.
The IPC is an administrative tribunal responsible for the Freedom of Information and Protection of Privacy Act (FIPPA), the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the Personal Health Information Protection Act (PHIPA) and the Child, Youth and Family Services Act (CYFSA).
If you have expert level understanding of records management principles, best practices, and legislated requirements, along with a track record of successful IM business process transformations, this career opportunity is for you!
What can I expect to do in this role?
As Information Management Specialist, you will:
Provide advice on the implications and implementation of various information technologies to support IM policy implementation, provide input to integrated information management (IM) plans, standards, and procedures, for the IPC.
Support the IPC in providing controllership of corporate information assets by implementing and evaluating information management services and systems in accordance with applicable legislation, standards and guidelines.
Design, communicate, document and maintain procedures for the IPC’s digital and paper information and business records strategy including Information/Records Management plan and records retention schedules
Deliver the disposition of paper and digital records in collaboration with the Archives of Ontario and secure destruction service providers.
Develop training materials and ensure delivery of training on information and records management policies, procedures, and best practices.
Develop file plans, perform Information Sensitivity Classification, and oversee appropriate controls and access permissions for various categories of organizational records and information holdings.
Coordinate and/or participates in the planning, development and maintenance of integrated information management services and systems (e.g. IM configuration for Microsoft 365).
Define and specify information and records management technical and contractual requirements for new business information solutions.
Develop and monitor key performance indicators and reports to measure organizational compliance with IPC information and records management policy and procedures.
Coordinate and/or participate in planning, developing and implementing IM compliance, risk and quality reviews, and contributes to recommendations for enforcement and change
Conducts research, analysis and needs assessment to identify and meet procedural and other IM requirements.
How do I qualify?
You will qualify for this position by demonstrating:
1. Education and Experience
You have a Master’s degree in records management, information systems/management or an acceptable combination of education and relevant experience.
You have a minimum of five (5) years prior experience in record keeping, information management lifecycle concepts, business process improvement concepts, and data analysis techniques
You have expert knowledge of records and information management, including information lifecycle management and governance
You have demonstrated experience implementing electronic data and records management solutions such as Microsoft 365, OpenText, or similar.
2. Knowledge Requirements
Knowledge of Records and Information Management (RIM) theories, principles, technology, emerging trends, best practices, and legislative requirements such as the Freedom of Information and Protection of Privacy Act (FIPPA)
Experience developing information classification systems, file directory structures and file plans, and records retention schedules
Knowledge of privacy impact assessments, to determine need for, and support, assessments
Knowledge of records, data and information management, storage, security and retrieval to provide advice and training, and ensure compliance
Ability to interpret and apply legislation, policies and procedures related to the management of information and the protection of privacy
Ability to acquire and apply knowledge of current and emerging information, access and privacy theories, trends, issues, and solutions to help resolve contentious/sensitive issues
Practical experience in using Microsoft 365 Purview, OpenText Content Management and/or Microsoft SharePoint Online as a records management tool
Practical experience in developing an Information Management strategy and operational plan
3. Skills and Abilities
you can identify and analyze client objectives, organizational structure, work processes, and program needs, to ensure appropriate records management solutions are implemented
you have knowledge of procurement, service agreements development, and vendor management, to support and contribute to procurement for IM solutions
you have knowledge of risk management, loss prevention, and mitigation techniques for the identification and protection of information
you can prepare business cases, project proposals, charters, and plans for information management projects and initiatives
you can ensure project/work outputs adhere to all technical development standards
you have knowledge of performance measurement and quality assurance techniques to support the effectiveness of IM systems and services, strategies, and projects
Asset Qualifications
Relevant industry certifications (e.g., ARMA essentials, CRA, CRM) would be considered an asset. |
What’s in it for you?
A modern organization with a flexible hybrid work model with in-office attendance at a minimum of 5-10 days per month.
Commitment to continuous learning and developmental opportunities for all its employees.
Work with an innovative and high performing organization committed to creating a positive organizational culture and highly dedicated to its mission of advancing the privacy and access rights of Ontarians.
A defined benefit pension plan, Comprehensive Health Plan, and Life and Disability Insurance.
Maternity and parental leave top-up benefits.
Commitment to diversity, inclusion, accessibility, and anti-racism:
We are committed to building a workforce that reflects the communities we serve and promoting a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
We also believe in the importance of providing services to Ontarians in both official languages, and encourage interested bilingual candidates to apply particularly for public facing positions.
Notes:
OPS & IPC Reciprocal Staffing Agreement:
The IPC has a Reciprocal Staffing Agreement with the Ontario Public Service (OPS) that enables employees to accept positions in either organization while retaining their access to benefits, pension contributions, and years of service.
Qualified List Information:
A list of qualified candidates will be established for the Information Management Specialist position in the Information and Privacy Commissioner of Ontario (IPC) and will be in effect for twelve (12) months from the date the list is created. Qualified candidates on the list may be considered when filling future permanent and/or temporary vacancies in this position.
HOW to APPLY: Please email job@ipc.on.ca quoting reference # 198931 on the subject line. |
